Insights & take-aways from the SolidLab project
Today, internet users do not know what data about them is being stored. Also, they lack effective tools to control how their personal data is processed, or by whom. This has led to a sizable share of internet users feeling overwhelmed and disempowered when it comes to protecting the security and privacy of their personal data. This continuing decline in trust in the processing and fair use of personal data has by now been well documented and captured in concepts such as ‘privacy apathy’, ‘privacy cynicism’, ‘privacy fatigue’ or ‘digital resignation’.
Solid can halt and mitigate this decline by putting people in control of their data by enabling them to securely store their data in decentralized pods (Personal Online Data Stores). However, little is known on how the use of a Solid pod impacts users’ perceived transparency, understanding, control and trust in how their personal data is handled nor on behavioural intention. Also, almost no research has been conducted on how end-users perceive Solid Pods or their willingness to accept and use such technology. In addition, there is limited information about how private and public organizations can engage with Solid to create added value and new services. Governance and policy mechanisms are required to create a trusted environment for data sharing through. However, it is unclear how such ‘data ecosystems’ should be designed.
Given the above, this full-day session will delve deeper into both business, governance and end-user-related insights gained during the first years of the SolidLab project. The session is composed of two main parts:
Solid ecosystems: navigating value creation, governance and legal obligations (09u00-12u00)
- 09u00 – 09u10 Introduction
- 09u10 – 09u35 Mapping the Solid Ecosystem: We uncover the decentralized Solid ecosystem by showing what business roles are present for different stakeholders in data spaces. We will provide insights on how these business models work for these different stakeholders including several examples.
- 09u35 – 10u00 Semantic Interoperability in the Solid Ecosystem: legal questions
- 10u00 – 10u35 Are organisations ready for Solid? This session highlights the drivers and barriers for both private and public organisations to consider Solid adoption. It concludes with recommendations on how to build a Solid ecosystem.
- 10u35 – 10u45 Comfort break
- 10u45 – 11u10 The role of data intermediation services: The Data Governance Act (DGA) aims to foster data sharing and trust in the data economy by introducing data intermediation service providers. We analyze the potential consequences of falling under the scope of the DGA and its obligations, such as unbundling and neutrality, for the viability and innovation of data-related business models.
- 11u10 – 11u35 How to align business & governance in Solid ecosystems?: The decoupling of data and applications, in combination with a changing legal environment (Data Governance Act), leads to changing requirements in terms of data governance. For instance, the need to ensure data quality in an ecosystem with a wide variety of actors. This also opens business opportunities for data verifiers, ecosystem auditors or standardization organizations. Currently there is still uncertainty as to how sustainable business models can be combined with resilient governance models. This session will explore various governance and business models for data ecosystems and how these can be aligned.
- 11u35 – 12u00 Surveillance or empowerment? The discourses of Personal Data Stores: This session explores how Personal Data Stores balance individual, commercial and societal interests through an analysis of the current market offering. We investigate an intersective approach to data governance to better balance these individual and societal needs.
Solid Pods and end-users (13u00-16u00)
- 13u00 – 13u15 Introduction
- 13u15 – 13u45 ‘Are users ready for this?’: SolidLab Monitor 2022 & 2023
- 13u45 – 14u15 ‘Can users cope with this/understand this/use this?’ Are Solid pods a promising approach to enhance users’ perception of data transparency and control and how can we enhance Users’ Attitudes towards WebIDs or some of the research questions that will be addressed during this talk.
- 14u15 – 14u30 Comfort break
- 14u30 – 14u55 ‘(How) Should users cope with this? While Solid offers a framework for fine-grained control over personal data, users may still struggle to rationally weigh the advantages and drawbacks of data sharing. This is due to individual and structural limitations such as cognitive biases, privacy fatigue, lack of knowledge, time constraints, excessive amounts of consent notices and the inability to predict the future benefits and harms of data sharing. We show how collaborative approaches to data management, such as data trusts and cooperatives, allow individuals to overcome these limitations and have more meaningful control over how their data are used.
- 14u55 – 15u20 ‘How do users want this (in a media context)?’ About how users envision using Pods in a media-context, about which use cases they find attractive or appealing (results from Solid4Media).
- 15u20 – 16u00 ‘How should we continue?’ Panel discussion with various session participant and other stakeholders.